Timeline
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Homelab
Maintaining infrastructure at home to practice and replicate real production environments, using FluxCD for service management, a NAS for persistent volumes and backups, and NixOS for declarative configuration.
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Datasite - Site Reliability Engineer
2023 - 2026
Heredia, Costa Rica ยท RemoteCollaborated cross-functionally with Platform Solutions, CI/CD, QA, and Security teams. Owned the full lifecycle of the Cortex Developer Portal and modernized the observability stack with Grafana Alloy, Tempo, Beyla, and Loki across Kubernetes clusters in GCP and Azure.
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Certified Kubernetes Administrator (CKA)
Earned the Certified Kubernetes Administrator certification from The Linux Foundation.
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IBM - Cloud Operations Engineer
2021 - 2023
Costa RicaKey contributor to IBM's largest internal Infrastructure and IT Operations organizations, providing self-service solutions and technical guidance. Served as the primary point of contact for edge observability implementations using Instana and Turbonomics, and deployed container orchestration tools such as OpenShift and Kubernetes for clients.
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IBM - IT Support Engineer & B2B EDI Specialist
2018 - 2021
Costa RicaProvided connectivity solutions for internal and external partners and designed problem-solving architectures tailored to business needs. Leveraged IBM Sterling Integration B2B with protocols such as RosettaNet, AS2, and EDI, while providing 24/7 global infrastructure support.
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IBM - IT Support Specialist
2017 - 2018
Costa RicaProvided Level 1 and Level 2 technical support for an IBM internal client Service Desk. Managed Windows Active Directory and delivered Desktop Virtualization support for Citrix environments.
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More!
2017 - 2018
Costa RicaMore information from internships and projects upon request.